Industries

Customer relationships are complex for financial service institutions. Why? Because everyone’s financial needs are different, evolving throughout their personal and professional lives. To provide an edge, Silo Connectors bridges Sales Cloud, Financial Services Cloud, Marketing Cloud and Community Cloud. As a result, transforming complex, slow-moving lending and investment processes while simplifying the way to build and manage pipelines. Yet to mention, we enhance customer experience while scaling efficiencies across the business.

Silo Connectors bring manufacturing companies up to speed with modern processes. Programs we utilize includes the Salesforce platform apps such as Sales Cloud, Service Cloud®, Marketing Cloud, CPQ and Field Service Lightning. These provide a complete view of how a manufacturing company is operating while showing how they are performing, from front-end sales to back-end efficiencies and production.

Healthcare providers operate in a landscape of trying to efficiently manage data. The challenge is the addition of ever-changing regulations and increasing patient expectations. Silo Connectors create and tailor a solution around Sales Cloud, Financial Cloud, Marketing Cloud and Community Cloud. Resulting in streamlined internal processes and the improvement of clinical and business operations.  All while reducing costs and maximizing consumer experience.

Silo Connectors understands the challenges involved in the public sector. From balancing the needs of constituents and delivering results with limited budgets to managing timelines and general approval processes, we can help. Our certified Salesforce consultants develop solutions to tie all these workflows into a seamless and painless process. Starting by automating processes and providing alerts to keep initiatives on task, we build efficient operating platforms while reducing costs using Sales Cloud, Marketing Cloud and Community Cloud.

With educational funding on the decline from federal and state governments, budgetary constraints can limit the impact of programs provided by educational institutions. Using a foundation of Sales Cloud and Community Cloud, Silo Connectors implements tools and best practices. As a result, we can efficiently manage interactions with students, parents, faculty, corporate and government partners while maximizing budgetary potential.

The high-tech sector is among the most chaotic to operate within due to its constant state of flux.  Contributing factors include exponential growth, new entrants, technology advancements, mergers and acquisitions. Therefore, failing to keep up with the rate of change and falling behind is easy to do. To succeed, organizations require scalable and flexible systems that give users real-time data of customers, organization and business performance. Silo Connectors works with you to provide an end-to-end solution containing Sales Cloud, Marketing Cloud, Financial Cloud and CPQ, and Community Cloud that will keep marketing, sales, customer success, support and finance teams aligned, provide customers with a remarkable experience and provide your team with the analytics and insights needed to drive business into the future.

The highly competitive telecommunications industry is a constantly evolving space of technical disruption, consolidation and regulatory impacts. Just ask our client, Forward Thinking. Silo Connectors helped transform Forward Thinking by leveraging the power of Salesforce with Sales Cloud, Marketing Cloud and Community Cloud to monitor trends in customer usage, provide immediate responses to customer queries, use the data collected to predict trends and develop special offers, provide a repository of procedural documents and deliver timely reminders to customers and employees.

The utilities sector is one strife with customer dissatisfaction and constant maintenance. Silo Connectors will leverage the power of our Salesforce consultants using Financial Cloud, Community Cloud and Service Cloud to properly bill and credit, monitor trends in customer usage, provide immediate responses to customer queries, schedule jobs with status updates and deliver timely reminders to customers and employees. This will ensure efficient maintenance and repair jobs while providing customers with some peace of mind to help keep them happy.