You made the commitment to deploy Salesforce for your company or organization. Salesforce is a very full featured set of applications that requires some serious planning to get implemented successfully. Choosing the right implementation partner is also critical to that success and to user adoption. This is where Silo Connectors excels. It all begins with understanding business requirements. Why did you buy Salesforce? What problem are you trying to solve? What can’t you do today that you want to be able to after implementation? Salesforce is way more than lead tracking and forecasting. We help dream the possible with our implementation methodology.
Connecting other applications to Salesforce drives efficiency and enhances the value of both Salesforce and the connected application(s). We view our integration expertise as one of most valuable consulting functions. It is a rare occurrence that a company, government, or organization has a single application, so integration is both necessary and valuable. At Silo Connectors we use existing API’s whenever possible, but can also create new API’s using REST and other tools.
Examples of our experience include:
•Salesforce to/from Financial Systems: QuickBooks, Sage, Great Plains Order detail from financials into the Account object.
•Salesforce to IP Telephony: 8 x 8, Fonality and Cisco for autodial from the Contact record
•Salesforce to Custom Inventory and Warehouse Management application•Salesforce to Outlook
•Salesforce to Electronic Signature: DocuSign, eSign Live
•Cellular Based Temperature, Volume, Weight Monitoring for Waste Containers to Salesforce
•OCR Field Capture from Utility Bills to Salesforce.
•Merging Salesforce Instances during mergers/acquisitions•Salesforce to/from document repository: Box, DropBox
We live in a visual world. Sometimes the standard page design provided by Salesforce just does not fit your company or organizations needs. In addition, we sometimes need to output information from Salesforce to a graphically pleasing document. Fortunately Salesforce created Visual Force. At Silo Connectors we have found that many Salesforce deployments need custom development using Apex, but that does not address the need to more effectively navigate Salesforce. Our team can help eliminate opening multiple tabs and excessive mouse clicks. Through our design connectors as well as third party tools like Squid we help keep users working on the same page.
Our Design Connector services can help you utilize Visualforce pages to:
•Override standard buttons, such as the New button for accounts, or the Edit button for contacts
•Override tab overview pages, such as the Accounts tab home page•Define custom tabs
•Embed components in detail page layouts
•Create dashboard components or custom help pages•Customize, extend, or integrate the sidebars in the Salesforce console (custom console components)
•Add menu items, actions, and mobile cards in Salesforce1
Custom Development Connectors
We can address much of what our clients need to do in Salesforce without custom development. However, we sometimes need to create functionality that does not exist out of the box. One of the key enablers that makes Salesforce “The Customer Success Platform” is the ability to develop custom applications using Force.com. Force.com provides an extremely powerful, scalable, and secure platform for custom development. The apps that are created have the same appearance and ease of use as your current Salesforce environment. Silo Connectors employs a very talented group of developers to extend the power of the Salesforce Platform. Custom development is also one of the mechanisms that we use to get better user adoption of Salesforce. Adoption of the Salesforce platform is one our key differentiators. Once we get adoption, an increase in Return On Investment quickly follows.
We have experience with
Advanced Process Builders
Post Implementation Connectors
You have completed your implementation of Salesforce. You spent time planning, developing your requirement, gaining consensus from your functional departments, and hiring a good implementation (hopefully Silo Connectors). You go live and promote Salesforce across you company. What is next? Hire an Admin? Promote salesforce accross your company? We think not. You have made the commitment to Cloud based applications like Salesforce. No more servers, storage, operating systems, databases and applications to buy and manage. No IT operations staff to pay indefinitely. No more hardware upgrades every three years. So why would you want to hire Salesforce Administrators and Developers to manage what you just sent to the cloud? These are expensive and rising salaries that never go away as Salesforce becomes ever popular. Salesforce Administrator salaries are over $75,000 per year plus benefits in most of the United States. If your company has 50 or fewer Salesforce Enterprise Edition users, you most likely are spending more on operational costs than for the actual Salesforce subscription. Enter Silo Connectors and our Salesforce support service. This service is designed for companies in the post implementation phase of their Salesforce investment. You may ask how can an outside resource possibly be more effective than an internal team member? It is really simple. Our consultants work in Salesforce all day, every day. This gives them substantially more exposure to the hundreds of nuances needed to support a Salesforce instance. Something that may take an internal resource hours to research and implement could be done in minutes by our resources. This is simply because we have exposure to multiple instances of Salesforce and dozens of customers that we are already supporting. We get the job done quicker so you ultimately spend less.