Abilene Christian University is a private, non-profit university in Abilene, Texas. It is affiliated with Churches of Christ and was originally founded in 1906 as Childers Classical Institute. Silo Connectors started working with ACU on a large reporting/dashboard project and has continued ongoing support to greatly improve the usability and efficiency of their Salesforce instance as well as streamlining the process in which enrollment advisors admit students through a Customer Community Portal.
Silo Connectors worked with ACU to integrate their previous Salesforce instance with the Higher Education Data Architecture (HEDA), in turn making it easier for staff to adopt Salesforce and engage students at every stage of their journey. Through a very close relationship ACU, Silo Connectors was able to provide expertise and solutions in an industry that is truly unique.
With the adoption of the Higher Education Data Architecture, ACU has become part of a larger community of colleges and universities looking to collaborate and change the way Higher Education institutions use technology.
Forward Thinking Systems is a worldwide provider of asset tracking and fleet management software. Silo Connectors has worked with members of their world class sales team to provide high quality, data driven customer quotes. Building on the Salesforces Configure Price Quote tool, FTS sales representatives are now able to quickly build multiple quotes for comparison and deliver them to clients in a beautifully rendered PDF format. Coupling that with a leading integrated electronic signature tool, the time to deliver, quote and ultimately receive a response has been greatly reduced. In an industry that prides itself on time and the effective utilization of bleeding edge technology, this functionality has been instrumental in making FTS one of the most respected leaders in its space.
Community Energy Advisors serves commercial, government, and affinity companies of all sizes looking to make smart choices to manage their natural gas and electric power needs. Tracking thousands of client power bills and supplier commissions annually, the company was overwhelmed in the amount of data and spreadsheets needed to run the business. Silo Connectors worked with Community Energy Advisors to build their Salesforce instance from out-of-the-box to a fully developed platform to store and manage their information in one location. The project began as a startup customizing standard objects and loading contacts, and progressed to building custom objects to properly track bills and annual usages, monthly commissions received in and paid out, and multiple contract types. Reports and workflows were created to automate data flow processes and provide key statistics to account managers and executives on an as-needed and immediate basis. Silo Connectors helped CEA select a tool for capturing the massive amounts of data on the gas and electric bills and automatically populate custom fields in Salesforce for analysis by CEA executives. Automated data population, electronic signature tools, and other integrations finalized the project to complete a fully developed system which eliminated hundreds of employee hours spend in previously manual processes.
WHAT OUR CLIENTS SAID
"We have been working with Silo Connectors, LLC for well over a year and in that time it has become clear that Silo Connectors puts customer service first. Their work has been timely, proactive, and of high quality. Not only does Silo Connectors have an expertise within specific Salesforce applications for day to day workflow and projects, they also assist in strategy development and creating a big-picture vision."
Associate VP for Enrollment Jessica Manning
Thanks for all of the ways you are helping Better Health be more organized and efficient. Getting the data into SF has been long and pain staking, but I know the result will be worth it.
Jonathan S. Lever, MPH, NRP
Better Health Partnership
"I just wanted to say what a great experience it was working with you and Silo Connectors. I appreciated your professionalism and patience. I realize our organization was not the most expedient with regard to launching to the live environment and again appreciate your patience. Our experience with your firm has been nothing but positive and I look forward to working with you again in the future. "